Customer Service
- Shipping & Delivery
- Privacy & Security
- Returns & Replacements
- Ordering
- Payment, Pricing & Promotions
- Viewing Orders
- Updating Account Information
- Shipping & Delivery
We ship items worldwide by international courier and airmail with the option - of full insurance.
Items are shipped either from the UK or USA, so buyers in those countries are
domestic shipping costs only. This is because we have a monthly shipment - between the two countries.
- Shipping charges do not include duty, VAT nor insurance which are the liability
- of the customer. If insurance is chosen that will be an additional increment.
- Discounts available on multiple purchases.
Please email us with your full shipping address for an accurate quote.
Also include your telephone number as all the agencies require it. - Privacy & Security
Your privacy is well protected at Albion Antiques Ltd. We are the sole owner of
any information collected at albionantiques.com.
This information is held securely on the site and will not be disclosed in any - way to a third party.
- Return Policy
- We guarantee all items on this site to be authentic and in the condition described. We
take great pains to provide enough photographs and a detailed description of each
article so that prospective buyers can make an accurate appraisal before deciding.
Every item is shipped with a comprehensive invoice which includes the Inventory
Number (SKU), so that buyers can always refer back to the decription and pictures on
the site. All Sold items will be retained on the site for a period of 30 days following the
sale for this very purpose.
If you are not satisfied with your purchase then please return the article within 7 days
of receipt for a refund or replacement.
Shipping charges will only be refunded if there is an error or ommission in the
description. - Ordering
There are 2 methods of ordering items:
(a) via the website. One can register to open an account submitting all
the requested data such as Credit Card details, billing and shipping addresses, - or, if it is going to be a one-off purchase, one can simply use the checkout process
- by following the instructions.
- (b) via email/telephone. Contact us directly with the Inventory Number(s) of one's
- choice(s) and the above data. We will complete the Order Form followed by the Invoice
- upon payment, both documents being emailed/mailed to you.
- Payment
- Payment can be made in several ways:
1. cheque, money order or wire transfer,
2. Visa, Mastercard, American Express, Paypal and Google Checkout are limited to $10,000.
Some international transactions may not qualify for all the above methods but that should
not pose a problem to the honest customer(s).
However, due to some very troubling disputes, unrelated to us, we have been compelled to
restrict the use of paypal, except for our regular customers, until these issues have been satisfactorily resolved.
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